Manage Statuses Happyfox Support Statuses are used to indicate the stage at which the ticket is present right now in the whole ticket life cycle. these statuses can be customized according to your business workflow. watch a feature walkthrough 📽: navigate to manage >> statuses from the module switcher. Visit: happyfox help desk ticket features to learn more about happyfox helpdesk ticket features.
Manage Statuses Happyfox Support Admins can now set up custom statuses exclusive to specific categories. this enables them to track the business process of each category using the ticket status field. various business functions in each organisation using the helpdesk can now leverage this feature. Map categories, custom fields, and statuses from happyfox to a new helpdesk with step by step export, smart mapping, pilot tests, and ai validation. You can define and configure the statuses required for the ticket types within each of the tabs. by default, incident tab will be selected and the list of statuses configured for this ticket type will be displayed. Navigate to manage > account settings > feature settings. enable the toggle for category wise statuses. note: feature settings can be modified only by the account admin. by default this feature setting will be turned off for all accounts both existing and new.
Manage Statuses Happyfox Support You can define and configure the statuses required for the ticket types within each of the tabs. by default, incident tab will be selected and the list of statuses configured for this ticket type will be displayed. Navigate to manage > account settings > feature settings. enable the toggle for category wise statuses. note: feature settings can be modified only by the account admin. by default this feature setting will be turned off for all accounts both existing and new. Find answers and troubleshooting tips for happyfox products. need to get in touch with the team? create a new ticket!. How to configure and customise statuses in service desk? statuses play an important role in indicating the different stages of any ticket type. Help desk software by happyfox . Categorize, change priority, status & due date happyfox converts any communication received via email, live chat or phone into actionable tickets. you can set due dates, categorize these tickets under the default categories or create your custom categories.
Manage Statuses Happyfox Support Find answers and troubleshooting tips for happyfox products. need to get in touch with the team? create a new ticket!. How to configure and customise statuses in service desk? statuses play an important role in indicating the different stages of any ticket type. Help desk software by happyfox . Categorize, change priority, status & due date happyfox converts any communication received via email, live chat or phone into actionable tickets. you can set due dates, categorize these tickets under the default categories or create your custom categories.
Manage Statuses Happyfox Support Help desk software by happyfox . Categorize, change priority, status & due date happyfox converts any communication received via email, live chat or phone into actionable tickets. you can set due dates, categorize these tickets under the default categories or create your custom categories.
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Create And Manage Statuses Happyfox Support