Documentation Awesome Support Awesome support – documentation here you’ll find documentation for the current version of the plugin (version 4 ). it is divided into different categories that should help you find the answer to any issues. if you still can’t figure out a solution, please reach out to us and we’ll help you. In the search box on the upper right, type awesome support and press the enter key. you should see awesome support listed somewhere in the first row of the search results (usually #1).
Documentation Awesome Support The awesome support documentation add on fills a critical piece of your support infrastructure – end user documentation that your users will love. and a tool that your agents can use directly inside of a ticket reply – without constantly switching browser tabs or applications. When awesome support is installed, it is ready to go right out of the box. however, there are numerous options you can use to fine tune its behavior. almost all of these options are located in the tickets >settings screen. some of the many options you can configure include the following:. If smart tickets order is enabled, awesome support will display tickets that need immediate attention at the top. With the documentation add on you can create beautiful documentation that your users will love. additionally, agents can search for documentation directly inside of tickets and automatically respond to tickets with a personalized message that includes their chosen documentation link.
Documentation For Awesome Support If smart tickets order is enabled, awesome support will display tickets that need immediate attention at the top. With the documentation add on you can create beautiful documentation that your users will love. additionally, agents can search for documentation directly inside of tickets and automatically respond to tickets with a personalized message that includes their chosen documentation link. Awesome support is compatible with wpml for most basic operations. for some of the advanced functions, they may or may not work for you – there are many edge cases where the translation functions…. The api supports passing an envelope parameter, which sends all response data in the body, including headers and status code. envelope mode is enabled if the envelope parameter is passed in the query string (get parameter). Awesome support is the most versatile and feature rich help desk plugin for wordpress. get started for free and add premium features as your business grows. To use basic authentication, simply pass the username and password with each request through the authorization header. this value should be encoded (using base64 encoding) as per the http basic specification.
Documentation For Awesome Support Awesome support is compatible with wpml for most basic operations. for some of the advanced functions, they may or may not work for you – there are many edge cases where the translation functions…. The api supports passing an envelope parameter, which sends all response data in the body, including headers and status code. envelope mode is enabled if the envelope parameter is passed in the query string (get parameter). Awesome support is the most versatile and feature rich help desk plugin for wordpress. get started for free and add premium features as your business grows. To use basic authentication, simply pass the username and password with each request through the authorization header. this value should be encoded (using base64 encoding) as per the http basic specification.
Documentation For Awesome Support Awesome support is the most versatile and feature rich help desk plugin for wordpress. get started for free and add premium features as your business grows. To use basic authentication, simply pass the username and password with each request through the authorization header. this value should be encoded (using base64 encoding) as per the http basic specification.
Documentation For Awesome Support